نشریه مدیریت استاندارد و کیفیت
سال دهم شماره 3 (پیاپی 36، پاییز 1399)

This article examines quality management on the value of the company in the life cycle and compares it with counterparts without quality control. For this purpose, in order to measure the quality management pattern among quality systems, ISO 9001 certification, which is related to the quality control system, was used. And companies that did not have ISO 9001 certification at the time of review were also companies that did not have quality control. Ciotobin ratio criterion was used to measure the value of the company. The statistical population of the study is the manufacturing companies listed on the stock exchange that had received ISO 9001 quality control certification before the research period from 2012 to 2018 and also the companies that did not have ISO 9001 certification during the research period. To analyze multivariate regression equations, the panel data method was investigated and tested with the fixed and random effects approach. The results of this study showed that obtaining ISO could have a significant effect on the value of the company in the growth period. But in the maturity period could not have much change in the value of the company.

One of the threats to administrative integrity in Iran is the lack of organizational transparency. Transparency has increased public oversight of the behavior and decisions of public sector agents, thus limiting the opportunity to commit corruption and legal treatment of officials, in terms of quality, will be done well. Therefore, due to the importance and role of organizational transparency in promoting administrative integrity and prevention of corruption, this study seeks to provide the model of organizational transparency in the direction administrative system integrity in government organizations. The present study is conducted within the framework of a qualitative approach and using the method of thematic analysis and thematic network. Potential participants were university faculty members who were associated with government organizations and had research backgrounds such as writing a book or article related to organizational transparency and administrative system integrity, as well as experts who have at least 15 years of experience working in government organizations and have a master's degree or higher and are working in managerial positions. In this study, interviews were conducted with 8 administrative and academic specialists using targeted sampling method and snowball based on saturation of opinion. The model of organizational transparency in the direction administrative system integrity was presented in the form of 2 global themes, 11 organizing themes and 52 basic themes. Global themes of organizational transparency in the direction administrative system integrity include both organizational and environmental themes. Also, the basic themes related to the organizational organizing theme include: structural, cultural, behavioral, organizational goals and organization strategies, and the basic themes related to the environmental organizing theme include: legal, political, economic, cultural, social and technological. According to the research findings, it can be concluded that these findings can be used as a model of organizational transparency in the direction administrative system integrity.

Today, one of the urgent needs of human societies, especially industries in all countries, is the issue of energy management. Restrictions on non-renewable resources, high fuel costs, environmental pollution and energy crises, and the concept of sustainable development, which is the ultimate goal of all societies, are the main reasons for paying attention to the issue of energy. In this regard, national and international organizations in the field of standardization, have taken steps to prepare standards for energy management systems, the most important of which is the ISO50001 standard. Energy is vital to the defense industry and can be a major cost to these industries. Given the importance of energy management, a number of national, regional and international energy management systems have been developed to integrate energy efficiency into organizational management practices to fine-tune operational processes and improve the efficiency of industrial systems. The purpose of this study is to investigate the effective barriers to the implementation of ISO50001 energy management system in the defense industry. This research is descriptive-survey. In order to analyze the position of energy management in the defense industry, first the obstacles should be considered. The defense industry was put. Then, the results of the questionnaire were analyzed using SPSS software and the level of realization of each factor was determined. According to library studies, effective barriers to the implementation of energy management system (ISO5001) in the defense, management, extra-organizational, cultural, motivational, resource scarcity, strategic barriers and organizational barriers are. The results showed that the barriers due to lack of proper organization in the defense industry with an average of 6.95 is the most important barriers to the implementation of standard energy management systems in the defense industry.

In today's competitive world, banks seek to maintain their market share and gain more market share and retain their customers, thus improving quality, Enterprise risk management and performance are important factors in the survival of banks in today's world. In this regard, total quality management (TQM) and Enterprise risk management (ERM) is one of the most popular systems that Enterprise use to achieve a high level of quality. The present study uses the structural equation approach to investigate and prioritize factors related to factor analysis, total quality management factors and Enterprise risk management on improving banking performance with a case study of state-owned banks in East Azerbaijan province. Findings indicate that total quality management and Enterprise risk management have an effective role in improving the performance of banks in East Azerbaijan province. Therefore, in general, by extracting such a model, a specific mechanism can be developed to evaluate, formulate a policy and improve the credit quality of the banking system.

The main purpose of this study was to design a model to improve the quality of student cooperation in the education system. In the present study, a qualitative method based on Grounded Theory was used. Potential participants were all experts, teachers and education specialists in Shiraz. Semi-structured interviews were conducted with 20 experts using targeted sampling method by selecting key experts. Theoretical saturation was used to reach the sample adequacy, so that the interviews continued until the theoretical saturation was reached. Research data were collected by semi-structured interviews and to ensure the reliability and adequacy of research data, the method of repeated study, data comparison, summarization and classification of information without changes in the data was used. Findings showed that the categories and components of improving the quality of cooperative spirit include 20 categories and 65 concepts. Based on the systematic approach of Strauss and Corbin's data theory, after open coding, concepts and categories were extracted. Underlying conditions, intervening conditions, phenomenon-oriented, strategies and consequences were identified and then the research pattern was drawn. The results indicate that in terms of consequence category; Promoting a culture of self-sacrifice, increasing social responsibility, increasing social participation, increasing communication and group skills, enriching humanitarian values, growing motivation and academic achievement; It can improve the quality of students' cooperative spirit.

Given the importance of sustainable development, energy management and the role of buildings in energy consumption, the issue of green structures has been considered from a scientific and practical perspective. Green building project management is an effort to ensure integrated quality in economic, social and environmental terms. Reasonable use of natural resources and proper management of construction have helped to preserve natural resources and reduce energy consumption (energy conservation) and have increased environmental quality. This study has been developed with the aim of modeling the evaluation of technical requirements of green structures based on customer needs. First, the issue of limited energy resources and green building project management is examined. In the following, the green building as a new generation of buildings is discussed.In order to evaluate the technical requirements of green structures, in the first step, the needs of customers are identified and prioritized by fuzzy network analysis method. To translate the needs of customers to the technical requirements of green buildings and compile their communication matrix, the fuzzy quality function has been used. Since the tools for measuring weights and determining relationships have been the verbal expressions of experts, to overcome the existing uncertainty, fuzzy logic and triangular fuzzy numbers have been used to quantify the views of experts. The results of fuzzy network analysis showed that the cost management index has the highest priority. Building aesthetics index in the second priority, energy management index and risk management are in the next priorities. Finally, the results of the fuzzy quality function showed that in the construction of a green building, the construction cost is of the greatest importance. Structural strength is the second priority and required spaces, structure size, public space design and construction time are in the next priorities. In order to assess the technical requirements of green structures, the first steps should be focused on cost management.